Every question worth asking.

Yes, for buyers and solo service providers. Buyers are free forever (they're the reason suppliers list here). Solo service providers get Individual Free forever (3 AI contracts/mo, 500MB, 15-min meetings). Suppliers can list free but upgrade to $49/mo for Verified placement. Service-provider teams start on Starter ($39/mo) because they're replacing a $1,500-$5,000/yr tool stack.

Four options at signup: (1) 'I'm looking for suppliers or services' → Buyer Free forever, (2) 'I sell products — factory, distributor, wholesale' → Supplier Listed free + paid tiers for visibility, (3) 'I sell services to clients — agent, inspector, contractor, consultant' → Individual Free or paid team tiers, (4) 'I'm setting up for a team' → Starter $39/mo. You can change later in settings.

No. Angi charges contractors $250-$600 per month plus $20-$120 per lead. We charge zero per-lead fees, forever. You find buyers, you connect, you close — we monetize visibility and tool features, not your pipeline.

Yes. No annual lock-in on any plan. Monthly billing, cancel from account settings, access continues until the end of the billing period. If you stop paying, you drop to the free tier of your audience (Buyer Free, Supplier Listed, or Individual Free) — not a zero-access lockout.

Not on most tiers — because the free tiers ARE the product. Buyers are free forever. Solo service providers are free forever. Suppliers list free forever (just de-prioritized in search). Only Enterprise gets a real 30-day hands-on pilot, which is a service, not a disappearing trial.

Credit card (Visa, Mastercard, Amex, Discover), ACH (US), SEPA (Europe), and wire transfer for Enterprise. Stripe powers the payment layer.

Every supplier passes at least Tier 0 (self-claimed) verification. Tier 1 (Verified — blue shield) requires business registration + insurance + admin review. Tier 2 (Premium Verified — gold shield) adds a deeper audit by our team including operational capacity, quality certifications, and trade compliance. Filter search by verification tier to see only verified suppliers.

Every contract signed on PocketFiler is legally binding in your jurisdiction. Our milestone escrow releases payment only at confirmed milestones. If things go wrong, our dispute resolution team reviews the contract and the full deal-room audit trail — not he-said-she-said email.

All documents encrypted at rest (AES-256). Transport via TLS 1.3. Audit trail on every document action. Role-based access controls. SOC 2 Type II audit in progress for Enterprise customers.

Tier 1 requires real government documents reviewed by a human. Tier 2 adds operational capacity review, quality certification verification, and a live video walkthrough. Faking consistently is far harder than the payoff — and being caught falsifying gets a lifetime ban with public disclosure.

Yes. PocketFiler's AI drafts contracts referencing your jurisdiction's legal framework, and every contract is reviewed against the applicable law before signing. Digital signatures via PocketFiler comply with the U.S. ESIGN Act, UETA, the EU eIDAS Regulation, and equivalent frameworks in Canada, UK, Australia, and 40+ other countries.

Yes — unlimited guest signing on every plan, including free. The other party gets an email, clicks the link, signs in their browser. No account required on their end.

12 languages: English, Spanish, French, German, Portuguese, Italian, Dutch, Chinese (Simplified), Japanese, Korean, Arabic, and Hindi. The AI drafts natively in your selected language — not a translation after the fact.

Only if you exceed your monthly limit: Free gets 3, Individual Pro gets 5, Business tiers get 15-100, Enterprise is unlimited. Manual contracts (using templates or uploading your own) don't count toward the limit.

Yes, on all paid plans. Upload .docx, .pdf, or raw text. PocketFiler's template engine will parse the signature fields and merge variables for reuse.

When you agree on a deal, you fund the escrow upfront. Both parties define milestones (e.g., sample approved, production complete, shipping confirmed). At each milestone, the buyer confirms and funds release to the seller. If a milestone is disputed, funds stay locked until resolution.

Escrow funds are held in a segregated custody account with our payment partner (Stripe for USD, regional partners for EUR/GBP/other). Funds are never commingled with PocketFiler operations.

Yes. We support USD, EUR, GBP, and 20+ other major currencies. International buyers can pay via Stripe, SWIFT wire, or regional payment methods. Forex conversion rates disclosed at funding time.

Any party can raise a dispute from the deal room. Our resolution team reviews the contract, the messaging history, and any uploaded documentation. Resolution typically happens within 5-10 business days. Funds stay locked during review.

Yes. We actively index manufacturers across Vietnam, India, Mexico, Turkey, Taiwan, Bangladesh, Brazil, Nigeria (AGOA-eligible), and more. Use category filters to find non-China suppliers with origin certification support.

Yes. Our contract templates include INCOTERMS 2020 clauses (FOB, CIF, EXW, DDP, etc.), country-of-origin certification, letter-of-credit clauses, and bill-of-lading requirements. AI contracts include the right INCOTERM based on your described deal structure.

Yes. Suppliers from AGOA-eligible African countries and USMCA countries (US/Mexico/Canada) are clearly tagged. Their verification includes the origin-certification process for duty-free access to the US market.

We screen against OFAC and EU sanctions lists. Suppliers from sanctioned jurisdictions cannot register. For dual-use goods (defense-adjacent exports), Tier 2 verification includes export-control review.

Basic listing live in 5-8 minutes: name, location, services/products, photos. Verification documents add 1-3 days for admin review at Tier 1, or 7-14 days for Tier 2 Premium Verified.

Yes. Service providers can import from CSV, Google Contacts, or connect their existing CRM. Manufacturers can import product catalogs from spreadsheet or CSV.

Yes — optional paid promotion for higher search placement and category spotlights. You choose when and where. Never required to be visible in search.

You do. Export everything at any time as JSON, CSV, or PDF. Delete your account at any time — we honor GDPR, CCPA, and equivalent frameworks.