Privacy Policy

November 12, 2025

Your privacy is extremely important to us. This Privacy Policy explains how PocketFiler (“we,” “our,” “us”) collects, uses, shares, and protects your information when you use our website, mobile application, and related services (collectively, the “Services”).

By using PocketFiler, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and secure your experience with PocketFiler.

1.1. Information You Provide

• Account Information: Name, email address, phone number, organization name, and password.
• Profile Details: Optional profile photo, role (e.g., Homeowner, Contractor, or Admin), and business credentials.
• Uploaded Files: Contracts, IDs, images, videos, and documents you upload, organize, or share.
• Payment Details: When using escrow or paid services, we collect limited payment information through our trusted third-party payment processors.
• Support Requests: Any details you share when contacting customer support or feedback channels.

1.2. Information Automatically Collected

• Device and Usage Data: IP address, browser type, device identifiers, operating system, and activity logs.
• Cookies & Similar Technologies: To enhance user experience, remember login sessions, and analyze traffic.
• App Analytics: Performance, crash reports, and usage patterns through analytics tools (e.g., Firebase, Mixpanel, etc.).

2. How We Use Your Information

We use your data to:

• Provide and improve PocketFiler services and features.
• Securely store, organize, and manage your uploaded files.
• Enable AI-based document suggestions and folder organization.
• Process payments and escrow transactions.
• Communicate service updates, system alerts, and support responses.
• Detect, prevent, and respond to fraud, abuse, or security risks.
• Comply with applicable laws and legal obligations.

3. How We Share Information

We do not sell your personal data.
We may share limited data only in the following cases:

• Service Providers: Trusted vendors assisting with hosting, analytics, AI processing, payments, and notifications.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may transfer with the business.
• Legal Compliance: If required by law, regulation, or legal request to protect rights, safety, or property.
• Collaborative Features: If you choose to share a project, file, or folder with other users, they may view related content and metadata.

4. Data Security

We implement advanced security measures including:

• AES-256 encryption for stored files.
• SSL/TLS encryption for data in transit.
• Role-based access control and audit trails.
• Regular vulnerability assessments and secure cloud infrastructure.

Despite our efforts, no system is completely secure. We encourage users to use strong passwords and enable available security features.

5. Your Rights and Choices

Depending on your region, you may have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for specific processing activities.
• Request a copy of your stored data.
• Opt out of non-essential marketing emails.

You can exercise these rights anytime by contacting us at info@appstudiopro.com

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

You may request permanent deletion of your account and data anytime.

7. Third-Party Services

PocketFiler may integrate with or link to third-party tools (e.g., Google Drive, Dropbox, payment gateways, AI models).

Your interactions with these platforms are governed by their respective privacy policies, not ours.

8. Children’s Privacy

PocketFiler is not intended for children under 16. We do not knowingly collect personal information from minors. If we become aware that a child has provided personal data, we will promptly delete it.

9. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence. We ensure appropriate data protection safeguards are in place in compliance with applicable laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.

When we do, we’ll update the “Last Updated” date and notify you via email or in-app alert when required.